Omnichannel retail loyalty solution
Identify high-value customers in any touchpoint and provide ROI-accelerating loyalty programs to engage and bring them back to your store.
Gain a powerful all-in-one loyalty management platform
to maintain business profitability and compete effectively
Increase traffic with discount-based promotions
Provide discounts for separate locations, and specific item categories, or use other promotion conditions not just for returning but also for engaging new customers, saving costs on advertising.
Motivate repeat purchases with points and cashback
Provide your customers with cash equivalent points and cashback to get an advantage in selling goods at a fixed market price. Use the points-burn mechanism to push the next purchase when your client is at risk of churning.
Boost customer loyalty in retail with non-transactional rewards
Make your current clients more engaged and satisfied by making birthday gifts and rewarding them for creating user accounts, commenting on social media, and so on. Save costs on new client acquisition with unique referral programs.
Get rid of your retail business scaling obstacles
Bridge the gap between offline, online, and multi-tenant loyalty solutions in retail
Collect, match, and merge data about customer behavior from all touchpoints to ensure personalized omnichannel retail experience solutions and separate your loyalty programs for different locations, apps, payment types, and more to save marketing costs.
Sell with no restrictions in languages, currencies, and time zones
Easily and centrally manage loyalty programs for retail around the world, regardless of local characteristics. Personalize activities for each regional segment.
Join customer engagement efforts with other brands
Use our coalition management features to allow clients to earn and spend points in any shop united under one loyalty program. Simplify new customer acquisition turning competition into coalition.
Key features of our customer loyalty software for the retail industry
-
Loyalty activity management
- Promotion duration
- Campaign launch schedule
- Campaign priority
- Minimum check amount
- Amount of reward
- Payment type
- Customer segmentation
- N-purchase
- Item or item group
- Online, offline identification
- Tenant selection
- Coupon expiration date
- Coupon generation
-
Communication modules
- Email notifications
- Scheduled mass emails
-
Marketing activities
- Discounts
- Points
- Cashback
- Coupons
- Birthday coupons
- Referrals
- Coalitions
- Marketing activity calculator
- Activity templates
-
Functional settings
- Tenant management
- Validity period of all bonuses
- Loyalty program language
- User activity log
- Transaction history & management
-
Customer profiling
- Segment management
- Manual customer management
-
Item functionality
- Item category management
- Manual item management
-
Analytics
- Analytics by multiple segment parameters & KPIs
- Reports export
-
Access management
- User management
- Role management
Need tailored customer loyalty solutions for retail?
We are here to develop any custom feature and adapt our software to your specific business needs.
Set up a seamless omnichannel experience
with an API-first retail loyalty solutions
Choose an option of software setup that fits you best
Deployment
Private cloud
Leave all the tech matters to us and go live fast with no infrastructure setup hassle.
On-premises
Get full control of your data and tech and scale your business confidently.
Bundling
Standalone
Use ready-made admin back-office for your marketing and IT teams.
Custom embedding
Plug our software into your existing custom marketing environment using modern API.
Deliver relevant customer loyalty programs
for retail regardless of your business vertical
Success stories
Namba one
Complex embedding of loyalty program solutions into a consumer superapp, mobile app for business, and provider’s management environment.
Contact us
Let’s free up your marketing ambitions
